ION Group is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ION Group may collect information from our users at several different points on our website.
ION Group request information from the user on our order form(s). Here a user must provide contact information (email, name, address, phone) and depending on payment method, financial information (credit card number, expiration date, bank information). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We use a high encryption SSL certificate for securely gathering the requested information. We also encrypt the credit card information for your security and the CVV code of the card is NOT stored.
ION Group does NOT share any information with any other company except as noted here. We use a credit card processing company (just like every business that accepts credit cards has to) to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our order form(s) asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form(s), the lock icon on the bottom of Web browsers such as Chrome, Firefox, and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
When paying by Credit Card, upon initial payment, you will be required to enter the CVV code for the card. We do NOT store this code. It is only asked for this once. The card itself is encrypted and stored for your security.
Correcting/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the user's Control Panel page or by submitting a support ticket.
Notification of Changes